Receive messages

When a new message is created in the API channel, you will get a POST request to the Callback URL specified while creating the API channel. The payload would look like this. Find full list of events supported by the webhook here.

Event type: message_created

{  
"id": 0,  
"content": "This is a incoming message from API Channel",  
"created_at": "2020-08-30T15:43:04.000Z",  
"message_type": "incoming",  
"content_type": null,  
"content_attributes": {},  
"source_id": null,  
"sender": {  
"id": 0,  
"name": "contact-name",  
"avatar": "",  
"type": "contact"  
},  
"inbox": {  
"id": 0,  
"name": "API Channel"  
},  
"conversation": {  
"additional_attributes": null,  
"channel": "Channel::Api",  
"id": 0,  
"inbox_id": 0,  
"status": "open",  
"agent_last_seen_at": 0,  
"contact_last_seen_at": 0,  
"timestamp": 0  
},  
"account": {  
"id": 1,  
"name": "API testing"  
},  
"event": "message_created"  
}